Frequently Asked Questions

Where are your products made?

Our products are hand made right here in Melbourne, Victoria. We manufacture all our entire product ranges in a commercial kitchen in Preston,and pride ourselves on the cleanliness, quality and consistency of our products.

 

Where are your products shipped from?

Our products are shipped from Melbourne. They are sent via Australia Post and with tracking. We offer free shipping on any order anytime no minimum spend required.

 

Are your products allergy safe?

We are a facility that uses tree nuts, peanuts, sesame, soy, wheat & dairy

whilst we take every precaution to avoid cross contamination these allergies are always present in air particles as traces due to the different allergens used on any given day.

We pride ourselves on our production scheduling ensuring safe food for all our customers by scheduling our products at the end of the week after all non nut/vegan or gluten friendly options have been completed & those products have been sealed & packaged, after every production run our moulds are washed ready for the next run.

Our gluten products are all made in one day to minimize the risk of cross contamination.

If you have an allergy pls do make an informed decision before consuming our products, if you or a family member/friend are anaphylaxis to any allergens you should not be consuming any of our products as per the above statement.

 

 

 

Do you accept Wholesale?

Definitely! We love our products being shared far and wide. Please contact us via the contact form or email locoforcocoamelbourne@gmail.com if you would like to learn more